Your Privacy Matters
We're committed to protecting your restaurant's data and maintaining the highest standards of privacy and security.
Information We Collect
Restaurant Information: We collect basic information about your restaurant including name, address, contact details, and business type to provide our services.
User Account Data: When you create an account, we collect your name, email address, and role within your restaurant to set up your profile.
Operational Data: This includes menu items, pricing, inventory levels, sales data, and customer information that you input into our platform.
Usage Analytics: We collect anonymous usage data to improve our services, including feature usage patterns and system performance metrics.
How We Use Your Information
Service Delivery: To provide and maintain our restaurant management platform, process orders, and manage your account.
Communication: To send you important updates about our services, security alerts, and support messages.
Improvement: To analyze usage patterns and improve our platform's features and performance.
Support: To provide customer support and respond to your inquiries and requests.
Compliance: To comply with legal obligations and enforce our terms of service.
Data Security & Storage
Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Secure Infrastructure: We use industry-leading cloud providers with SOC 2 Type II compliance and regular security audits.
Access Controls: Strict access controls and authentication measures protect your data from unauthorized access.
Regular Backups: Your data is automatically backed up and can be restored in case of any issues.
Data Retention: We retain your data only as long as necessary to provide our services or as required by law.
Information Sharing
We do not sell your data. We may share your information only in these limited circumstances:
- With your explicit consent
- With service providers who help us operate our platform (under strict confidentiality agreements)
- To comply with legal requirements or protect our rights
- In connection with a business transfer (with advance notice)
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for data processing
Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze how our platform is used to improve performance
- Provide personalized features and content
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.
Children's Privacy
Our platform is designed for business use and is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice in our platform
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@dinesync.com
Address: DineSync Inc., 123 Restaurant Row, Suite 100, Food City, FC 12345
Phone: +1 (555) 123-4567
Last updated: December 2024